Legal

Privacy Policy

Last updated: July 2026

1. Who we are

This policy explains how IG IPTV ("we", "us", "our") collects, uses, and protects personal data belonging to visitors and customers of this website, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information we collect

  • Account information: your email address and any details you provide when subscribing, used to send activation and account details.
  • Payment information: payments are processed through our encrypted checkout provider — we do not store your full card details on our own servers.
  • Support communications: messages you send us via WhatsApp or email when requesting help, including device identifiers such as MAC addresses needed to configure your service.
  • Technical data: standard web server logs (such as IP address and browser type) collected automatically when you visit this site.

3. How we use your information

We use your information to provide and activate your subscription, respond to support requests, process payments, and communicate important service updates. We do not sell your personal data to third parties.

4. Data sharing

We share data only with service providers who help us operate — such as our payment processor and hosting provider — and only to the extent needed for them to perform that function. We do not share your data with advertisers.

5. Data retention

We retain account and support data for as long as needed to provide the service and meet our legal and accounting obligations, after which it is deleted or anonymised.

6. Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details in your activation email or via our About page.

7. Cookies

This site uses only the minimal technical cookies needed for basic functionality. We do not use third-party advertising or tracking cookies.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected on this page with an updated "last updated" date.